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About Coins
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy‑to‑use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto‑based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Responsibilities
- Support and spearhead the operations side of onboarding KYB accounts, ensuring smooth partner onboarding and excellent after‑sales support to partners and clients.
- Take full ownership of the KYB onboarding process, proactively chasing all stakeholders and removing blockers to ensure efficiency and compliance.
- Develop, maintain, and ensure SOPs are up‑to‑date, and conduct regular 1:1 sessions with associates and specialists for gui...