Found Description
Transform member services as a Membership Supervisor at the YMCA of Regina. Lead operations, engage community members, and drive sales to enhance the member experience.
In this essential role, you'll report to the Director of HFA Operations & Member Experience. Overseeing membership sales and front desk activities, you’ll play a key part in achieving sales targets while elevating customer service standards. Your effective communication and strong leadership skills are vital for inspiring your team and ensuring smooth membership processing.
Key Responsibilities:
• Oversee daily operations at the membership desk
• Conduct engaging membership tours and manage follow-ups
• Achieve monthly sales and retention goals
• Ensure accurate processing of member accounts
• Partner with program teams to promote services
Requirements:
• High school diploma required; additional education is a plus
• 2-4 years of customer service team leadership experience
• Excellent co...
In this essential role, you'll report to the Director of HFA Operations & Member Experience. Overseeing membership sales and front desk activities, you’ll play a key part in achieving sales targets while elevating customer service standards. Your effective communication and strong leadership skills are vital for inspiring your team and ensuring smooth membership processing.
Key Responsibilities:
• Oversee daily operations at the membership desk
• Conduct engaging membership tours and manage follow-ups
• Achieve monthly sales and retention goals
• Ensure accurate processing of member accounts
• Partner with program teams to promote services
Requirements:
• High school diploma required; additional education is a plus
• 2-4 years of customer service team leadership experience
• Excellent co...
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