Found Description
Support exceptional member experiences at GroupSource as a Bilingual Member Services Representative in Calgary. This hybrid position allows you to assist members in English and French, focusing on claims inquiries with dedication.
GroupSource prioritizes collaboration, inclusivity, and personal growth, making it a great place to advance your career in customer service. In this role, you will be the first point of contact for members, ensuring accurate and timely responses to their claims questions. Your ability to manage complex inquiries and maintain professionalism under pressure will be vital.
Key Responsibilities:
• Answer phone calls and emails for member claims inquiries
• Investigate complex requests to provide accurate responses
• Assist members with their health and dental claim questions
• Process claims systematically and file correspondence
• Collaborate effectively to address internal staff inquiries
Requirements:
• Post-secondary education or cl...
GroupSource prioritizes collaboration, inclusivity, and personal growth, making it a great place to advance your career in customer service. In this role, you will be the first point of contact for members, ensuring accurate and timely responses to their claims questions. Your ability to manage complex inquiries and maintain professionalism under pressure will be vital.
Key Responsibilities:
• Answer phone calls and emails for member claims inquiries
• Investigate complex requests to provide accurate responses
• Assist members with their health and dental claim questions
• Process claims systematically and file correspondence
• Collaborate effectively to address internal staff inquiries
Requirements:
• Post-secondary education or cl...
Ready to Apply?
Submit your application for Member Services Representative at GroupSource at GroupSource LP
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