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Member Services Lead

Iqtpc

edmonton, division no. 11, Canada Full-time June 11, 2026

Found Description

Help Build Edmonton’s Premier Racquet Sports Community

IQ Tennis & Pickleball Centre is looking for an energetic, organized, and motivated Member Services Lead to help deliver an outstanding experience for our members and guests.We are a fast-growing startup sports facility and we are building something special — a positive, welcoming community centered around tennis, pickleball, health, and community.

If you are someone who:
  • Takes initiative
  • Loves working with people
  • Thrives in a fast-paced environment
  • Enjoys leadership and problem solving
  • Wants to make a real impact

…we would love to hear from you.

Key Responsibilities

  • Lead and support front desk staff
  • Deliver exceptional customer service
  • Assist members with bookings and accounts using CourtReserve
  • Help resolve customer concerns professionally

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