Member Service Specialist - DUCA Mount Albert

Join DUCA as a Member Service Specialist in Mount Albert, where your goal will be to delight members with exceptional service. Experience in a banking environment is key to succeeding in this pivotal role.
As a Member Service Representative, you will engage with members to identify their financial needs and provide tailored solutions. Your passion for service will help build long-lasting relationships while juggling multiple priorities daily. This full-time position emphasizes the importance of team collaboration and ensuring that each member has a remarkable experience.
Key Responsibilities:
• Deliver unparalleled service and support to each member
• Promote DUCA’s comprehensive banking offerings
• Conduct follow-up calls to enhance member satisfaction
• Assist members with routine financial transactions
• Spot opportunities to address members' needs effectively
Requirements:
• High School Diploma; undergraduate degree preferred
• Two years of relevant cu...