Member Service Representative (Full-Time)

Member Service Representative

DUCA is currently looking for a full‑time Member Service Representative to join our dynamic Mount Albert branch. The Member Service Representative (MSR) is passionate about delivering outstanding service to members and is committed to helping identify opportunities through communication and inquiry. MSR’s are curious about what members need and want to know what they can do to help members do more, be more, and achieve more with their money and their lives.

Branch Hours

• Mon to Wed: 9:30 am to 5:00 pm
• Thur: 9:30 am to 7:00 pm
• Fri: 9:30 am to 5:00 pm
• Sat: 9:30 am to 1:00 pm

Job Purpose & Summary

The MSR provides outstanding member experience and service that is accurate, timely, and efficient. As a team player, the MSR thrives in an environment where partnering to deliver stellar solutions is top of mind. This role is ideal for someone who loves to juggle multiple...