Found Description
Position: Member & Guest Experience Specialist
Department: Member & Guest Experience
Position Type: Regular, Full-Time – 37.5 hours per week
Reports To: Member & Guest Experience Manager
Anticipated Start Date: July 2026
Application Closing Date: Sunday, June 28, 2026
Number of positions available: 1
Job Summary
The Member & Guest Experience Specialist plays a key role in delivering an exceptional experience for members and guests at the Richmond Olympic Oval. This position is ideal for a service-focused professional who thrives in a fast-paced environment and brings strong communication, problem-solving, and administrative skills to every interaction. Supporting customers online, in person, and by phone, this full-time role is responsible for leading payment processing, reporting, and day-to-day service support with accuracy, professionalism, and care.
Key Responsib...
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