Found Description
Join Servus Credit Union as a full-time Member Experience Manager in Sherwood Park Baseline. Lead the team to enhance member financial fitness through exceptional service and innovative solutions.
As a Member Experience Manager, you will oversee the Member Experience Advisors at the Sherwood Park Branch. Your role is essential in coaching the team to meet members' needs with appropriate product recommendations and seamless service. Your leadership will help ensure a positive, community-focused environment that supports both employees and members alike.
Key Responsibilities:
• Coach and motivate team members for optimal performance
• Identify and pursue new business opportunities
• Address member inquiries through effective problem-solving
• Adhere to policies for loss prevention and risk mitigation
• Train employees to improve collaboration and service delivery
Requirements:
• Strong interpersonal and communicat...
As a Member Experience Manager, you will oversee the Member Experience Advisors at the Sherwood Park Branch. Your role is essential in coaching the team to meet members' needs with appropriate product recommendations and seamless service. Your leadership will help ensure a positive, community-focused environment that supports both employees and members alike.
Key Responsibilities:
• Coach and motivate team members for optimal performance
• Identify and pursue new business opportunities
• Address member inquiries through effective problem-solving
• Adhere to policies for loss prevention and risk mitigation
• Train employees to improve collaboration and service delivery
Requirements:
• Strong interpersonal and communicat...
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