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Member Engagement Guide

Highmark Health

Bismarck, ND, United States Full-time February 21, 2026

Found Description

**Company :**
Highmark Health
**Job Description :**

**JOB SUMMARY:**

This job collaborates with Sales Client Management and the Sales Executive team. The position will develop member transition strategies to steer the transition of members to AHN and community providers; thereby minimizing future member disruption. This position is responsible for educating members about how their insurance benefits work, the financial impact of healthcare choices, available provider/service options and the importance of getting the right care at the right time, in the right place. The incumbent will play a major role in driving change in member behavior and driving overall business outcomes from a cost of care perspective.

**ESSENTIAL RESPONSIBILITIES:**

+ Empower members to make informed decisions by evaluating the most appropriate type of provider for members' unique needs, assess which providers are in-network and ensure that the members are fully informe...

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