Medical Virtual Assistant

Position Overview

As a Medical Virtual Assistant, you will serve as a key operational support in managing patient coordination, provider scheduling, and backend healthcare processes. This role requires a high level of accuracy, accountability, and adherence to strict service level agreements (SLAs) to ensure seamless daily operations.

Work Schedule and Arrangement

Nightshift

Office Location

8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Key Responsibilities

Patient and Provider Coordination

• Manage complex scheduling and coordinate patient care workflows
• Handle patient intake communications professionally and efficiently

EHR Management

• Maintain and update Electronic Health Records (EHR) with a high level of accuracy
• Ensure all documentation is complete, compliant, and prepared ahead of appointments

Backend Operations a...