Medical Technology Service Coordinator Toronto

Elevate your career as a Medical Technology Service Coordinator at ZEISS in Toronto, emphasizing bilingual customer service and team collaboration. This is a hybrid role post-training.
The position involves responding to customer inquiries in both English and French, coordinating service orders, and assisting Service Engineers. Organizational skills are critical for managing tasks effectively in this supporting role, and relevant experience in customer service is required.
Key Responsibilities:
• Respond to customer inquiries in French and English
• Create service orders in the CRM
• Process service-related sales orders timely
• Aid Service Engineers with parts inventory
• Ensure accurate billing of completed services
Requirements:
• Customer service experience in a technical field
• Strong verbal and written communication in English and French
• Solid organization and prioritization skills
• MS Office proficiency a must
• Familiarity with SAP and...