Found Description
We are seeking a highly organised, empathetic, and proactive Medical Secretary to join our team on a fixed-term basis.
As the first point of contact for our patients and referrers, you will deliver a premium, caring administrative service. You will play a pivotal role in managing consultants' clinics, streamlining patient pathways, and ensuring the smooth day-to-day operation of our department.
Key Responsibilities
Patient Relations & Front-of-House
- Act as the welcoming voice and face of the clinic, managing patient calls, messages, and enquiries with sensitivity.
- Register patients, manage referral letters, and schedule appointments, clinics, and procedures.
Clinic & Practice Management
- Prepare clinics by ensuring all patient files, charts, referral letters, and relevant test results are triaged and available.
- Meet and greet patients, coordinate...