Medical Appointment Setter

Job Title: Medical Appointment Setter (JW -RBT)

Position Type: Full-time

Work Hours: 8:00 AM - 5:00 PM Pacific Daylight Time, Monday - Friday

Salary rate: $5-$7

Job Responsibilities

• Answer inbound calls promptly and professionally.
• Respond quickly to new patient inquiries and convert leads into scheduled appointments.
• Follow up with prospective patients through phone, email, and text.
• Maintain excellent customer service throughout the patient journey.
• Schedule, reschedule, and confirm patient appointments using Jane EMR.
• Conduct courtesy insurance eligibility and benefits verification for out-of-network patients.
• Update and maintain accurate patient information in the EMR.
• Follow up with inactive patients to encourage them to return for care.
• Build relationships with referring providers such as orthopedic clinics, hand sur...