Found Description
Role Overview
Drive operational excellence in legal service delivery with McCarthy Tétrault as the Director of Legal Service Design. This role entails hands‑on management of processes and frameworks to deliver effective, scalable legal work. As part of the MT>Forge division, you will oversee the design and implementation of cutting‑edge service processes.
Your responsibilities include managing client communications, building operational tools, and fostering collaboration with legal teams. Emphasizing quality and efficiency, you will contribute to a recognized culture of diversity and inclusion at McCarthy Tétrault.
Key Responsibilities
- Design delivery processes for diverse legal workstreams
- Create checklists and quality control measures
- Lead operational activities on client projects
- Work with legal experts to streamline operations
- Define AI integration for enhanced workflows
Requirements
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