Found Description
**Purpose Statement**:In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.
**Key Job Accountabilities**:
- Customer demand receipt and order acknowledgment.
- Creation of what-if scenarios to simulate demand change impact.
- Create and maintain a feasible Master Production Schedule, and liaise with Production Planning to execute a plan which results in product shipping on-time.
- Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.
- Able to resolve challenges through detailed instruction, policy and procedures.
**Education/Experience Qualifications**:
- Requires a Bachelor's degree.
Typically requires 0-2 years of related experience.
**Other Qualificatio...