Found Description
**Req ID**: ******
We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
**Job Description - Master Data Support Engineer**
- Adhering to service operations and activities in accordance with the mission and goals of the organization
- Work with operations leads and other service owners across the global teams in time zones across US,
Europe and Asia
- Ensure service operations goals are achieved (SLAs and OLAs)
- Analyzing operations risks
- Govern and monitor data delivery SLAs and communicate to business partners
- Perform impact analysis of a new change to the data platform
- Independently perform RCA and come up with timely resolution steps
- Participate in Product Retrospective - Project (postmortem) review.
Include assessment of benefits realization, lessons learned, operating costs, support, usage.
Assess product lifecycle
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