Master Data Management Operations Expert

What are we looking for?

The Master Data Management Operations Expert is focused on Mars’ processes for the day‑to‑day creation and maintenance of items and customers within a region / market. The Operations Expert is expected to drive improvements to these processes, as well as handle escalations from our vendor partners. The Operations Expert also supports business initiatives prioritized by the Segment and supports at‑scale Master Data updates as required. This role is almost exclusively regional, focused on North American business segments and processes.

Essential Requirements

• Issue Identification / Root Cause Analysis: The Associate possesses a solid grasp of Issue Identification / Root Cause Analysis concepts and can independently identify issues and analyze data to determine root causes. They contribute to team efforts in resolving problems.
• Issue Resolution / Collaborative Problem Solving: The Associate conducts thorough analyse...