Found Description
Join Marriott Château Champlain in Montreal as a Front Desk Supervisor, ensuring a seamless guest experience. Oversee reception operations, manage team performance, and deliver high-quality customer service in this full-time position.
As Reception Supervisor, you will report to the Director of Reception and be responsible for leading check-in and check-out processes, while addressing guest requests and concerns. Your leadership skills will be critical in training your team and enhancing cooperation with other hotel departments.
Key Responsibilities:
• Manage reception processes including guest check-in and requests
• Provide exceptional service while resolving guest inquiries
• Guide and mentor reception staff to meet performance standards
• Organize staff schedules to guarantee consistent coverage
• Maintain compliance with hotel operational policies
Requirements:
• Hospitality degree is an asset but not mandatory
• 3+ years of supervisory experience in a...
As Reception Supervisor, you will report to the Director of Reception and be responsible for leading check-in and check-out processes, while addressing guest requests and concerns. Your leadership skills will be critical in training your team and enhancing cooperation with other hotel departments.
Key Responsibilities:
• Manage reception processes including guest check-in and requests
• Provide exceptional service while resolving guest inquiries
• Guide and mentor reception staff to meet performance standards
• Organize staff schedules to guarantee consistent coverage
• Maintain compliance with hotel operational policies
Requirements:
• Hospitality degree is an asset but not mandatory
• 3+ years of supervisory experience in a...
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