Marketing Tech Solutions Partner (Project Manager/Customer Success)

Marketing Tech Solutions Partner (Project Manager/Customer Success)

Scarborough, ON, Canada

Responsibilities

• Review operator documentation with Sales and verify contract deliverables and translate to product delivery plans
• Initiate, plan, execute, monitor & control new product delivery and additions to existing installations at client sites
• Product Delivery scheduling, including resource requirements, allocation and responsibilities
• Own overall relationship with assigned clients, which includes increasing adoption, expanding use cases, ensuring retention and satisfaction
• Build and maintain successful customer relationships and communications through meetings, presentations, teleconferences between customer and NRT and provide day-to-day support
• Work with the Product Deployment, Marketing team and Clients to assist with cooperative promotions or trigger‑based offers as well as evaluation and commun...