Marketing Operations Manager at TTC

Enhance marketing initiatives with the TTC as a Marketing Operations Manager. This temporary position focuses on stakeholder engagement, process improvement, and quality assurance across various campaigns.
Reporting to the Head of Marketing & Customer Experience, you will manage requests for marketing campaigns, social media, and operational support. Your expertise in process development, project management, and quality assurance will be critical. Collaborate with IT and Procurement to streamline software solutions and provide guidance on performance tracking and client satisfaction across the board.
Key Responsibilities:
• Develop and improve marketing processes continually
• Manage internal customer service and requests efficiently
• Oversee quality assurance and departmental workload
• Track and report on key performance indicators (KPIs)
• Facilitate training and development for team members
Requirements:
• Post-secondary degree in Marketing, Communicatio...