Found Description
The Voice of the Customer (VOC) Analytics division of Concentrix is expanding and is looking for talented, analytical individuals with a strong client orientation.
We are a vibrant team and we welcome candidates who will help us drive growth for our clients and the VOC business.
Key Job Functions:
Survey Design and Project Management
- Develops survey instruments, leveraging established materials and custom enhancements
- Effectively manages projects through all phases, including initial launch
- Collaborates effectively with project team members across functions
- Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders through all phases
- Provides support to more senior team members on complex programs
- Contributes to best practice development and download of best practices to clients
- Complete all assigned, mandatory training within...