Found Description
Our client is an MGA's that provides services to brokers and policyholders in Spain and Portugal.
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- Claims Manager - MGA's
- The Claims Manager oversees and improves MGA's claims operations efficiently.
Responsibilities
- Lead and oversee end-to-end claims operations across all product lines (Marine, Liability, and Transports), ensuring efficient and high-quality service delivery.
- Ensure timely, accurate, and fair claims assessment and settlement in line with company standards and regulatory requirements.
- Monitor claims performance through key KPIs (e.g., leakage, settlement times, reserves, customer satisfaction) and drive continuous improvement initiatives.
- Maintain compliance with regulatory frameworks, insurer mandates, and ...
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