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Mandarin Customer Service Representative

E-Solutions IT Services

mandaluyong, metro manila, Philippines Full-time June 18, 2026

Found Description

Overview

E-Solutions IT Services

Urgent ₱110-120K (Monthly) Hybrid - Mandaluyong 1-3 Yrs Exp Edu not required Full-time

Job Description

We are seeking a detail-oriented and proactive Channel Partner Support Specialist to join our team. This role serves as the primary point of contact for our channel partners, ensuring their success through responsive support, training coordination, and performance monitoring.

Responsibilities

  • Act as the main liaison for channel partners, addressing inquiries, providing timely support, and resolving issues effectively.
  • Conduct regular audits to identify competency gaps and recommend improvements to partner performance.
  • Monitor and evaluate channel partner performance, offering constructive feedback to drive continuous improvement.
  • Collaborate with internal teams to ensure partners have access to essential resources and support.
  • Coordinate with internal stakeho...

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