Found Description
Who we are
InteLogix is a leading provider of integrated solutions, utilizing cutting‑edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.
Key Responsibilities
- Build and publish weekly schedules for all accounts.
- Manage schedule change requests, exception processing, and shift swap approvals.
- Optimize scheduling to minimize overstaffing and understaffing at the interval level.
- Ensure schedules reflect current capacity plan inputs and forecast volumes.
- Monitor intraday adherence and service levels across all accounts.
- Execute intraday reforecasting when volume deviates significantly from plan.
- Escalate a...
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