Manager Workforce Management

## Manager Workforce ManagementApplylocations: PHL-Pasig City-Glas Building, Opal Road,: PHL-ILO-One Fintech Place, Iloilo Business Park, Megaworld Blvd, Mandurriaotime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: JR **Position Title:**Manager Workforce Management**Shift:**7:00 PM to 4:00AM (Philippines)**Job Description:**Manages Real Time Analysts and Scheduling and Forecasting Analysts. Primary duties may include, but are not limited to: Monitors forecasting effectiveness and accuracy at all levels. Ensures service levels and productivity goals are met. Implements and maintains workforce management platform. Maintains and analyzes workforce performance, lead analysis and staffing change data for continuous quality and productivity improvement. Coordinates all reporting related to workforce management. Develops performance indicators and reporting mechanisms to measure operating stan...