Manager, Training Allowance (IMD) (1-Year Temporary Contract)

What the role is:

Incentives Management Division (IMD) is part of SWDA’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. IMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

What you will be working on:

Reporting to the team lead, the temp manager is required to support the team in the administration and day-to-day operations of the SkillsFuture Level-Up Training Allowance and Workfare Skills Support Level Up Training Allowance Programmes.

Responsibilities:

• Handling of appeals from members of the public requiring investigation and coordination with stakeholders.
• Perform quality checks on outsourced ...