Found Description
Job DescriptionThe Test Manager manages E2E delivery of Testing projects (single or multiple) and is responsible for Test strategy, planning, estimation, testing deliverables, customer communication, Status reporting, internal stakeholder management and Team management. He/She is also responsible for driving transformation solutions to new/existing customers and be involved in pre sales activities. The role should ensure adherence to Org processes such as Timesheets, Knowledge Management, Invoicing, PMS etc. He/She needs to drive innovation (ideas, automation, tools, accelerators etc.) optimization initiatives within the testing team.KEY RESPONSIBILITIES AND ACCOUNTABILITIES- Ensure realization of existing revenue- Maintain Gross Margin (Resource Utilization, Team Pyramid, Onsite/Offsite ratio, etc.) as per the org goals- Identify opportunities to grow business in existing portfolio- Manage customers (Weekly/Monthly meetings, Governance)- Ensure CSAT/PSAT as per organization standards ...