Found Description
Job Description
Why This Role? Why Now?
Zendesk is the intelligent heart of customer experience . As the Manager of Technical Architecture , you will lead the Technical Architecture team within our Global Managed & Professional Services organization. You aren't just managing people; you are leading a team that crafts the technical engines powering billions of conversations for the brands people love .
Who we’re looking for?
We are seeking an established leader who thrives on mentoring, managing, and monitoring high-performance project goals. The ideal candidate is energetic, creative, and analytical—someone eager to inspire new skills across a diverse team while setting repeatable standards for success. This is a customer-centric role for a leader who is passionate about daily customer interfacing.
What you’ll be doing
Strategic Leadership: Plan and direct all aspects of the Functional Consulting Servic...