Manager, Software Engineering (Service Cloud) (North Vancouver)

Overview

Your Opportunity at ARCTERYX: ARCTERYX is growing in guest experience excellence, in variety and sophistication of business models, and in operational volume and critical workflows. The Technology group is a key part of supporting and accelerating ARCTERYX growth!

As a Manager, Software Engineering, you will lead a high‑performing team focused on enhancing the experience of our Guest Services organization and driving strategic outcomes for After‑Sales Support operations.

This role is based out of ARCTERYX headquarters in North Vancouver, BC. We are open to a hybrid or remote work model. Remote candidates must be committed to Pacific time zone hours. Candidates must be eligible to work in Canada.

Responsibilities

• Mentor and inspire a team of engineers to deliver high‑quality solutions while fostering a collaborative and growth‑oriented environment.
• Develop and execute strategies to enhance the Guest Services experience ...