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Manager - Service Management

Michael Page

Docklands, Victoria, Australia Permanent July 03, 2026

Found Description

About Our Client

The client is a market-leading Australian construction, property and finance organisation with a 45+ year history of innovation and growth. Employing over 1,900 people across Western Australia and Victoria, the group is committed to operational excellence, technology transformation and delivering exceptional customer outcomes

Job Description

IT Service Management Leadership

  • Own and continuously improve the ITSM framework
  • Establish and maintain ITIL-aligned processes and controls
  • Drive process consistency across Technology Services
  • Lead service management maturity initiatives



Incident, Problem, Change and Release Governance

  • Govern Incide...

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