Manager, Service Improvement Optimisation

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high‑performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

Your New Role 

In this 12‑month contract, you’ll play a key role in building and maturing a newly established Service Improvement function. This is a hands‑on leadership role, overseeing a portfolio of improvement initiatives and designing the frameworks, governance, tools and ways of working that enable consistent, scalable delivery and measurable benefits. Working closely with the Senior Manager, Service Improvement, you’ll help shape the function’s direction,...