Manager, Sales Support - Enterprise (Hybrid - Night Shift)

Job Summary

Responsible for leading the day-to-day operations of the GES Sales Support organization, providing strategic leadership across multiple operational workstreams, including Sales Support, Enterprise Customer Advocacy Services (ECAS), and Enterprise Sales Systems Support (ESSS). Provides leadership to Supervisors and maintains operational oversight of support teams with varying responsibilities, processes, and business priorities. Responsible for operational execution, workforce performance, employee development, fiscal reporting performance, process governance, change management, and continuous improvement initiatives. Partners with cross‑functional organizations to ensure operational readiness, improve customer experience, drive operating efficiencies, and achieve business objectives. Oversees communication and collaboration between functional teams to support operational success and organizational alignment.

Core Responsibilities

Lead daily op...