Manager, Sales Operations – Inbound & Activation (Global)

Job Description

Reporting to the Global Head of Sales Operations and Enablement, the Manager, Sales Operations – Inbound & Activation (Global) is responsible for designing and optimizing how inbound demand is converted into active, revenue‑generating clients across global markets.

What you’ll do

• Develop and maintain key operational and performance reporting across inbound lead management and activation funnel performance (e.g., conversion rates, speed to contact, time to first deal)
• Leverage sales and marketing data to generate actionable insights that improve lead conversion and early customer engagement
• Define and optimize inbound and activation processes across lead intake, qualification, routing, onboarding, and activation
• Work collaboratively with Sales, Marketing, Product, Data, and Technology teams across regions to improve workflows, handoffs, and operational efficiency
• Improve inbound lead manageme...