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Manager Regulatory Complaints (UAE National Only)

HSBC

Dubai, Dubai, United-Arab-Emirates Full-time February 25, 2026

Found Description

Some careers grow faster than others.

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

In this role you will oversee, manage all escalated complaints Sanadak and Frontline and ensure effective resolution and delivery of a superior Customer Experience.

In this role you will be required to:

  • Turn customer complaints into a positive experience by providing superior services and gaining customer loyalty at all times.
  • To ensure that a competent and consistent standard of Customer Service is continuously offered to an increasingly diverse range of customer communications.
  • Manage all complaints and queries received from the foll...

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