Manager - Process Excellence (RCM)

Job Summary

The Quality Manager is responsible for developing and executing quality assurance strategies, driving process improvement initiatives, conducting audits, and ensuring adherence to SOPs, compliance standards, and SLAs across operational teams. This role serves as a key link between operations and senior leadership to foster a culture of continuous improvement and performance excellence.

Key Responsibilities & Duties:

Quality Assurance & Audit Management

Process Excellence & Improvement