Manager, Process Excellence (People Operations & HR Transformation)

Job Description

Seeking a Manager – Process Excellence to drive transformation across People Operations by redesigning HR processes, improving efficiency, and enabling automation. This role focuses on standardizing workflows, reducing manual effort, and enhancing the employee and manager experience through digital solutions, with a strong emphasis on Oracle HCM and ServiceNow (HRSD). The role will drive process standardization, continuous improvement, and adoption of scalable service delivery solutions across the employee lifecycle. This is a hybrid position and can be based in Basingstoke (UK), Barcelona (Spain), or Warsaw (Poland).

Responsibilities

• Lead end-to-end redesign of HR processes across the employee lifecycle to improve efficiency, consistency, and scalability
• Lead continuous improvement initiatives using data, feedback, and operational metrics
• Conduct process reviews, identify root causes, and implement sustainable impro...