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Manager Process Excellence

Canada Life

london, on, Canada Full-time June 14, 2026

Found Description

Permanent Full Time

What You Will Do

  • Contribute to the planning and implementation of Transformation Strategy by creating operations blueprints and mapping out roadmaps
  • Drive Process Excellence – through process re-engineering that optimizes customer experience, operational costs, quality, and business resilience
  • Lead multiple strategic initiatives – collaborating across functions to implement improvements that cultivate better experiences for customers and business users, as well as achieve designated business goals
  • Steer the design and realization of process re‑engineering efforts
  • Oversee the entire process analysis cycle from potential assessment and improvement phases through to implementation and control
  • Provide coaching support and lead departments through the process improvement cycles as part of building a culture of continuous improvement
  • Evaluate extensive and intricate datasets and deve...

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