Manager, Process Excellence - HRSD / HR Process Transformation

Responsibilities

• Lead end-to-end redesign of HR processes across the employee lifecycle to improve efficiency, consistency, and scalability
• Lead continuous improvement initiatives using data, feedback, and operational metrics
• Conduct process reviews, identify root causes, and implement sustainable improvements
• Reduce cycle times, errors, rework, and off-system/ad hoc requests across core HR processes
• Build reporting and dashboards to provide visibility into performance and improvement opportunities
• Partner with regional People Ops, COEs, and cross-functional teams to drive alignment and lead change management efforts
• Establish and drive global process standards, templates, and documentation across People Operations
• Identify and implement automation opportunities using Oracle HCM, ServiceNow (HRSD), and other digital tools
• Partner with HRIS and HRIT teams to prioritize and deliver syste...