Manager, Payroll Process Design & Optimization Lead (GBSC People & Capability)

Manager, Payroll Process Design & Optimization Lead (GBSC People & Capability)

Role Overview

The Manager, Payroll Process Design & Optimization Lead is responsible for designing, optimizing, and continuously improving global payroll processes to ensure they are standardized, compliant, timely, and digitally enabled across countries. The role applies leading-practice process architecture, documentation, governance frameworks, and optimization initiatives across the payroll lifecycle, creating scalable solutions—from upstream data inputs to post‑pay activities—while partnering closely with regional payroll teams, Technology, Risk, and vendors. This role enforces consistent payroll outcomes and improved employee experiences by defining scalable process standards, controls, and metrics that support Mastercard’s modernization and automation agenda.

Key Responsibilities

• Partner with Payroll leadership to support global payroll process design an...