Manager Order Management

Job Description:-

• Order management for each order received in coordination with Business development team.
• To understand the specifications of customer order and to lead team of Engineers region wise (i.e., Asia Pacific, Africa, Europe & UK and AMERICAs)
• To ensure fulfilment of contractual obligations for every order right from the receipt of order and until collection of 100% payment including, fulfilling the warranty obligations.
• Arranging customer inspection and obtaining dispatch clearance after inspection
• To arrange third party inspection before Despatch of the material
• To monitor dispatch activities from the factory till arrival of the goods at consignee stores
• To arrange post landing inspection at consignee stores and obtain approved invoices for payment from the customer on case to case basis.
• To manage with the customer in getting penalty waiver for the delayed supplies
• Monitor ca...