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Manager-Operations

APM Terminals

iskandar puteri, johor, Malaysia Full-time June 23, 2026

Found Description

Key Responsibilities

  • Oversee end‑to‑end logistics operations including receiving, put‑away, storage, picking, packing, and outbound dispatch.
  • Manage multiple client accounts, ensuring contractual obligations and SLAs are consistently met.
  • Monitor and improve operational KPIs: on‑time delivery, inventory accuracy, pick rate, productivity, and space utilization.
  • Lead and develop warehouse teams across various shifts, including supervisors and frontline staff.
  • Drive health, safety, and environmental (HSE) compliance, ensuring a safe and clean working environment.
  • Plan and allocate labor and equipment resources based on forecasted volume and activity levels.
  • Maintain accurate inventory control through cycle counts, audits, and reconciliation processes.
  • Work closely with customer service and account managers to ensure smooth communication and issue resolution, and attend to and resolve customer issues promptl...

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