Manager of Patient Support Services at Cencora

Cencora is seeking a Manager of Patient Support Services to oversee operations and enhance patient care. Take lead on ensuring access, verification, and service initiation in a remote role.
As the Manager, Patient Support & Services, you will drive patient access operations while managing workflows across health systems. You will resolve barriers affecting authorization and eligibility and monitor operational metrics for process improvement. Your leadership will guide the training and performance management of patient access staff, making a real impact on care delivery.
Key Responsibilities:
• Manage patient access operations and service initiation
• Lead daily workflow execution for health system activities
• Oversee resolution of authorization and eligibility barriers
• Monitor metrics to identify service gaps and improve processes
• Coordinate cross-functional escalations with relevant teams
Requirements:
• Bachelor’s degree in a relevant field or equivale...