Manager of CRM & Development Operations

Drive operational excellence as the Manager of CRM and Development Operations at Ottawa Humane Society. This pivotal role focuses on donor engagement and the management of critical systems.
You will lead CRM strategies, oversee gift processing, and ensure seamless operations in a team-oriented environment. The position requires strong leadership skills alongside comprehensive technical expertise in systems and data management. You will support staff training and compliance with regulations, making this an ideal role for experienced candidates.
Key Responsibilities:
• Lead data strategy for fundraising initiatives
• Maintain the integrity of the Raiser’s Edge database
• Supervise all gift acknowledgment and processing functions
• Develop performance metrics to assess fundraising effectiveness
• Provide training on best practices for CRM usage
Requirements:
• Degree in database management or similar field
• Minimum of 2 years in fundraising roles
• 3+ yea...