Manager of Communications, Residence Life

Announcement of Position Vacancy

FLSA Status: United States of America (Exempt)

Compensation: $51,000.00; commensurate with education and experience. Health and retirement benefits package.

About the Position

At CMU, the Manager of Communications in Residence Life serves as the front‑facing voice and support system for a department that houses over 3,000 students. The manager is the first point of contact for students and families, delivers exceptional customer service, and manages the department’s communications strategy.

Key responsibilities include:

• Serve as the first line of communication, ensuring clear, consistent, and timely service.
• Meet with students to address housing‑related concerns.
• Respond to parent and family concerns with empathy and professionalism.
• Hire, train, schedule, and supervise 4–7 front desk student employees.
• Provide professional development...