Found Description
Role Description
We are seeking a dedicated OCR Manager to organize, coordinate, supervise, and verify the Control Room Operators’ activities. She/he will create an environment where co‑workers can challenge existing processes and discover new ways of working that bring important advantage to the organization. Provide executive‑level visibility to operational performance, incidents and outages, resources assigned, project activity, and service‑level performance. The candidate will be responsible for all strategic activities of the OCR department, evaluate the work of the team, inspire the team, and monitor activities to execute the vision, strategy, and goals of the company.
Main Responsibilities- Maintain relationships with internal and external clients (staff, operators).
- Coordinate staff under supervision.
- Respect and maintain the standards imposed by the company.
- Actively contribute to the company’s development.