Found Description
Summary
The Manager, Network Operations leads a team within the Broadband Network Operations Centre (BBNOC), ensuring the stability, performance, and reliability of the access network. This role combines people leadership, incident management, and technical expertise, with a strong focus on commissioning and developing standardized Methods of Procedure (MOPs).
Key Responsibilities
- Leading network operations and major incident management to minimize customer impact
- Acting as escalation point for complex outages and ensuring effective stakeholder communication
- Developing and maintaining MOPs for commissioning activities (OLTs, access nodes, provisioning)
- Driving process standardization and automation across commissioning and operational workflows
- Collaborating with Field Operations, Planning, Engineering, IT, and vendors (e.g., Nokia)
- Leading and d...