Found Description
Role Purpose
The Logistics Performance Manager is responsible for monitoring, analyzing, and improving end-to-end logistics performance. The role focuses on time-based KPIs, supply efficiency, rider productivity, and overall customer experience, translating complex data into actionable insights and performance-driven initiatives across riders, vendors, systems, and external factors.
What's on your plate?
1. Performance Monitoring & Analytics
Monitor, analyze, and report logistics performance metrics with primary focus on:
On-time %, OOT, lateness %, failure rate
UTR, stacking %, EPH
Overall supply and staffing efficiency
Establish and maintain performance baselines, trends, and early-warning indicators to proactively identify risks and improvement opportunities.
Own daily and weekly logistics performance da...