Found Description
OVERVIEW
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develops, organizes, and facilitates in-depth client-specific training programs.
- Provides orientation to trainees on the detailed training process flow.
- Delivers a motivating, creative, and interactive training session by integrating techniques to enhance the training experience and maximize learning and retention.
- Improves training effectiveness by developing new approaches and techniques.
- Participates in the preparation of multiple training projects within established budgets and timelines.
- Collects and summarizes relevant client feedback and executes monitor projects to establish standards and meet departmental goals.
- Shares relevant information to agents, supervisors, and managers regarding training processes and procedures through proper information dissemination protocol.
- Identifies gaps between the training program and operation requi...