Manager, Knowledge Management & AI Enablement

Our Team and What We’ll Accomplish Together

Join the People & Culture (P&C) Digital Enablement and Analytics team as we redefine how knowledge and technology empower our global workforce. We are looking for a visionary leader to bridge the gap between human expertise and digital innovation.

In this dual-impact role, you will lead the charge in architecting a centralized Knowledge Management (KM) governance framework and spearheading the AI Enablement roadmap for our P&C ecosystem. In this role, you will lead the design of a unified knowledge experience, ensuring team members have efficient access to the information they need. By leveraging cutting‑edge AI and sophisticated ticketing solutions (e.g., ServiceNow, SuccessFactors) you will provide team members with intuitive, instant support while optimizing P&C workflows to be leaner and more efficient. If you are a strategic thinker who thrives at the intersection of data, governance, and people‑centric technology...