Found Description
Position Summary
The IT Service Design and Transition Manager will be responsible for the design of new or changed services introduction into the live environment. The role is accountable for the transition of all aspects of service change deriving from projects, from the stage where it is owned fully by a project team, through transition to service management, where business as‑usual services are delivered by the support groups.
Key Responsibilities
- Responsible for the design and transition of new and changed services and the many aspects required to deliver services effectively, such as processes, architectures, and tools.
- Ensure services are designed and transitioned to meet stakeholder expectations for quality, cost, and timelines.
- Lead the Design and Transition pod, ensuring Service Design is embedded within Tech and services transitioned effectively.
- Managing the Design and Transition team to ensure services a...